Ultratone Guitars is a retailer that offers professional quality and boutique guitars, amps and musical instruments and accessories. Our customers are the reason we have been in business. Our story is our musicians' stories, and this story is continually written everyday, with every call made to us, every order placed, every Facebook comment placed, e-mailed question, and tweet. Because of our customers, our staff works every day with a passion for music and a commitment to serve our customers' musical needs. We are not part of a large corporation. Ultratone Guitars is committed to the satisfaction of every customer and to the quality of products offerred. We value each and every call or e-mail we receive from our customers because our customers are our family. We invite the musicians of the world to follow us on Facebook, Twitter, and on our website. Take advantage of our daily deals and watch your music grow! 

                                                          Standard Shipping Charges:

Order Total	Domestic	Alaska, Hawaii, US Military	Puerto Rico, US Virgin Islands	International
$0.01 – 4.99	$2.99	$4.99	$4.99	$10.99
$5.00 – 9.99	$3.99	$5.99	$5.99	$10.99
$10.00 - $19.99	$4.99	$6.99	$6.99	$16.99
$20.00 - $29.99	$5.99	$9.99	$9.99	$19.99
$30.00 – $39.99	$5.99	$9.99	$9.99	$24.99
$40.00 - $49.98	$5.99	$8.99	$8.99	$49.99
$49.99 – Up	FREE	$29.99	$49.99	$89.99

At Ultratone Guitars the customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at service@ultratoneguitar.com anytime.

 Guaranteed Lowest Price (Ultratone Savings Price):Buy with confidence. If you find a lower advertised price from any authorized U.S. dealer before or after the sale, call or email us. We'll beat any verifiable advertised price by atleast 1% of the difference. If you've already purchased from us and find a lower advertised price within 7 days of your purchase, contact us via phone or email and we'll refund the difference after verification.

For Internet requests, please contact us on our Chat Message Board or by e-mail to service@ultratoneguitar.com and have the competing website address (preferably the specific product page URL) included for our representative. We'll verify the online pricing and product description, brand name, availability, and relative price and product specifications. Due to manufacturer restrictions, some products are excluded from this guarantee. Please ask a sales representative for details or contact us at online support. Advertised items must be factory-sealed new product. Demo models, factory seconds, sale items, discontinued merchandise, and floor samples not included. Items must be advertised, and verifiable on the web or in a local or national paper, magazine, or catalog by an authorized dealer (you may be required to email or fax a copy of the competitor's offer). Ultratone Guitars will beat combined or multiple offers at its sole discretion.